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From Candidate to Customer Advocate: Building Better CX Through Better Hiring
A strong customer experience starts with the people an organization hires and grows through an intentional journey that equips them to advocate for customers and the brand.
Cass Ferris
Sep 287 min read
The Search for Talent
Finding front-line talent has never been more challenging, but for innovative companies, it presents an unusual opportunity.
Cass Ferris
Dec 16, 20215 min read
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